Shipping Policy

At NovaNest, we want your shopping experience to be simple and convenient. We carefully process and ship every order as quickly as possible.

Order Processing

Orders are typically processed within 1–5 business days after payment is successfully received. Orders are not processed or shipped on weekends or holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Shipping Times

Estimated delivery times may vary depending on your location, shipping method, and the product ordered.

• Standard Shipping: Approximately 6–11 business days
• Express Shipping: Approximately 3–7 business days, where available

Please note that delivery estimates are not guaranteed. Delays may occur due to carrier issues, weather, holidays, customs, or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on your delivery location, order size, and available shipping method.

From time to time, NovaNest may offer promotional or free-shipping options.

Tracking Your Order

Once your order has shipped, you may receive a tracking number by email. Tracking information can take some time to become active after the package has been handed to the carrier.

Incorrect or Incomplete Address

Please make sure your shipping address is correct before completing your purchase. NovaNest is not responsible for delays or additional shipping costs caused by an incorrect or incomplete address provided at checkout.

Lost, Damaged, or Delayed Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us as soon as possible. We will work with you and the shipping carrier to help resolve the issue.

International Orders

International customers may be responsible for applicable customs duties, taxes, or other fees imposed by their destination country. These charges are outside NovaNest's control and may vary by location.

Contact Us

If you have questions about your order or shipping, please contact our customer support team through the contact information provided on our website.

Thank you for choosing NovaNest.

NovaNest — Step Into Your Style.